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Toyota Certified Used Vehicle Program

by Autobytel Staff
December 3, 2010

Toyota Certified Used Vehicles are used Toyota cars and trucks that can offer the peace of mind that usually only comes with buying new. Thanks to an in-depth inspection and reconditioning process, combined with extensive warranty coverage, Certified Used Vehicles from Toyota provide a high quality used car experience.

Not every used Toyota car, truck, van or crossover is eligible for participation in the Certified Used Vehicle program. Toyota has imposed a mileage restriction which disqualifies vehicles that have been driven more than 85,000 miles. Older Toyota automobiles are also excluded from the program, with just those from six model years past or newer considered for inclusion in the Certified Used program.

Toyota also employs the CARFAX vehicle history service to help the company make sure that only the best condition vehicles are considered for Certified Used participation. No car or truck that shows a history that includes serious accident or frame damage, fire, theft or flood damage or a salvage title can ever be certified by Toyota.

The centerpiece of the Certified Used Vehicle program is a 160-point inspection that exhaustively examines every last detail of an automobile. Toyota’s trained mechanics and technicians pick apart all systems in every Certified candidate to ensure that not only is the car in question performing up to spec, but also that it looks and drives as well as it did the day it first rolled off the lot. Even minor details such as clean ashtrays, functional dome lights and a lack of scratches or dents are taken care of at this time, with Toyota factory parts exclusively used as replacements where required.

Toyota’s Certified Used Vehicle program offers a three-month / 3,000 mile comprehensive warranty on every vehicle sold. This warranty starts the day the car is purchased as a Certified Used automobile, and it covers the vehicle in question from bumper to bumper. In terms of powertrain protection, Toyota guarantees the engine, transmission and associated components for a period of seven-years / 100,000 miles from the date that the vehicle was originally sold.

The powertrain warranty includes coverage for any transportation costs that might be incurred should the vehicle require repair during the warranty period, as well as a trip interruption feature that will reimburse owners for lodging costs should they be stranded by their Certified Used Toyota when traveling more than 150 miles from their home. The remaining warranty can also be transferred to a third party when the vehicle is sold.

Toyota also provides a roadside assistance service that lasts for the duration of the powertrain warranty. Available 24-hours a day, every single day of the year, the roadside assistance program covers life’s unpredictable events such as running out of fuel, needing a tow to the closest Toyota dealership or having the keys locked in the car. Jump-starts are also included, and it’s all offered free of charge.


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