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New Ford Explorer Ratings

Getting firsthand information from an actual car owner is one sure way to get an idea of car performance once it leaves the lot. Autobytel features real consumer reviews that give the unbiased experience of a car.

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Ford Explorer All Years
    • Overall
    • Comfort
    • Performance
    • Quality
    • Appearance

    9/7/2005 7:11:53 AM

    2004 Ford Explorer - XLS 4.0L (100A) 4x2

    Pros: quite ride

    Cons: rear end problems

    Advice: don't, unless you want to buy mine!

    I purchased my 2004 Explorer late in 2004. I had not heard about the rear end problems until too late. My Explorer has been worked on 5 times, just the rear end. Bearings replaced twice, leaked fluid and total replacement, then leaking fluid again. I have no problem with the local dealership, they work hard to repair each time and seem frustrated like me. It's like the parts are just junk, even new when replaced. Otherwise, it's pretty good, but not worth this kind of hastle.

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    8/12/2005 8:21:47 AM

    2004 Ford Explorer - Eddie Bauer 4.0L (250A) 4x4

    Pros: Satellite radio and DVD player

    Cons: gas mileage, transmission

    Advice: Be careful when you buy a Ford!

    Where do I start? After owning the vehicle for 4 months the engine fail safe mode light came on. I quickly called my local Ford service center. Since the light was now off all they could do was run the computer to check for problems. No problems were found. A year later, 18 months of owning it, the engine fail safe light was back. Again I went running to my service center. I was advised I had problems with my computer system and the wiring. The issue also affected my 4x4 high lights. Also my back ABS brake sensors had to be replaced. Now it is 3 weeks later and I found out that I have a bad transmission! In addition the gas mileage is terrible! I'm looking very seriously in dumping this vehicle even if I have to take a lose on it.

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    8/2/2005 7:30:23 PM

    2002 Ford Explorer - XLS 4x2

    Pros: Comfort and roominess

    Cons: Transmission

    Advice: Stay away from the 2002 Ford Explorer.

    We are having nothing but trouble with our 2002 Ford Explorer. We have had it in for transmission repair 4 times and the garage tells us that clunking is normal for this transmission. It clunks when you put it in park, when you put it in reverse and drive and when you come to stop at a stoplight. The problem started at 25,000 miles and we now have 29,000 miles and still have the same problem. The service engine soon light keeps coming on.

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    7/6/2005 6:27:30 PM

    2002 Ford Explorer - Eddie Bauer 4x2

    Pros: The many features of the Eddie Bauer.

    Cons: None

    Advice: Buyers will love the larger size of the newer modles.

    I was immediately impressed with how Ford had upgraded the Explorer from the 1996 Explorer I had. The Eddie Bauer makes this Explorer especially nice!

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    6/25/2005 4:09:48 PM

    2004 Ford Explorer - XLT 4.0L (220A) 4x4

    Pros: The ride has much improved.

    Cons: The drive train is terrible.

    Advice: Do not buy it .

    In general the car is very good. But beware of major transmission problems. It has delayed down shifting, buckling when coasting and slamming and hesitation while shifting into reverse gear and back into drive. Ford's recall fix of adding a transmission fluid additive did not work. Actually it got worse. The dealers have put their head into the sand over this issue. I also had the rear differential replaced and now it is leaking. The front rotors are now warped after only 17000 miles. !!!!!

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    6/6/2005 9:17:52 PM

    2005 Ford Explorer - XLS 4.0L (200A) 4x4

    Pros: comfortable ride, very roomy.

    Cons: radio controls

    Advice: shop well, the toyota 4runner is a great vehicle, but for everyday shuttles, the explorer is right up there with it.

    I'm still a little worried about the transmission problems carrying over from previous models. Just make sure you have an extended warranty!

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    5/31/2005 8:38:55 PM

    2002 Ford Explorer - XLS 4x2

    Pros: the 3rd fold-down seat

    Cons: It is very uncomfortable to drive

    Advice: if your looking for a comfortable SUV to drive, look else where

    This SUV handles very good. I took the family on a road trip and with five people and all our stuff it handled guite well. It had plenty of power for a V6 and drove quite well, 'BUT', if your looking for a comfortable SUV to drive, look else where!! It is very uncomfortable to drive!!! After being behind the wheel for more then 25 minutes your ready for a nap. 1. There's nothing and nowhere to rest your arms while driving and they fatigue quickly, 2. if your a Marine you'll love the leather seats because they are ROCK HARD, 3. the steering wheel obstructs your view of the dash gages, 4. the center consol is in such a position that when you open the lid you can't access the storage unit without almost breaking off the lid!!, 5. every time I move the gearshift arm from one gear to another I disengage the overdrive, 6. when using the cruse-control at night the in-use indicator light is so bright that it's blindingly distracting because it doesn't work off the dimmer switch, 7. while driving with the rear windows down the aerodynamics of the vehicle produces a horrid howling noise, 8. it's very weak in creature features, and 9. it's just plan uncomfortable to drive!! It looks nice, handles well, and I like the 3rd rear seat but that's all I can say I like about it.