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2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
May 17, 2021
Campaign Number:
21V359000
Component:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Consequence Summary:
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

Corrective Summary:
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters are expected to be mailed June 21, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
April 06, 2021
Campaign Number:
21V241000
Component:
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Consequence Summary:
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
April 05, 2021
Campaign Number:
21V235000
Component:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence Summary:
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
March 10, 2021
Campaign Number:
21V152000
Component:
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

Consequence Summary:
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Corrective Summary:
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
March 10, 2021
Campaign Number:
21V153000
Component:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence Summary:
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

Corrective Summary:
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
February 17, 2021
Campaign Number:
21V077000
Component:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence Summary:
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
February 05, 2021
Campaign Number:
21V055000
Component:
ELECTRICAL SYSTEM:SOFTWARE

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence Summary:
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
December 21, 2020
Campaign Number:
20V802000
Component:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Consequence Summary:
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Corrective Summary:
DVUSA has not yet established a remedy. DVUSA issued owners an interim notification on January 21, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
October 28, 2020
Campaign Number:
20V663000
Component:
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence Summary:
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
October 14, 2020
Campaign Number:
20V631000
Component:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

Consequence Summary:
Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

Corrective Summary:
DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

2020 MERCEDES-BENZ SPRINTER 2500

Report Date:
September 29, 2020
Campaign Number:
20V595000
Component:
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Consequence Summary:
A fuel leak can increase the risk of a fire.

Corrective Summary:
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.