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2020 MERCEDES-BENZ GLS450

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
ELECTRICAL SYSTEM:WIRING

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLS450

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
EXTERIOR LIGHTING:HEADLIGHTS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLS450

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLS450

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
STEERING:ELECTRIC POWER ASSIST SYSTEM

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLS450

Report Date:
June 05, 2020
Campaign Number:
20V329000
Component:
SUSPENSION:FRONT:SHOCK ABSORBER

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Consequence Summary:
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

2020 MERCEDES-BENZ GLS450

Report Date:
June 05, 2020
Campaign Number:
20V329000
Component:
SUSPENSION:REAR:SHOCK ABSORBER

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Consequence Summary:
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

2020 MERCEDES-BENZ GLS450

Report Date:
March 20, 2020
Campaign Number:
20V172000
Component:
STRUCTURE:FRAME AND MEMBERS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

Consequence Summary:
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

2020 MERCEDES-BENZ GLS450

Report Date:
February 14, 2020
Campaign Number:
20V089000
Component:
ELECTRICAL SYSTEM: INSTRUMENT PANEL

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence Summary:
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

2020 MERCEDES-BENZ GLS450

Report Date:
October 04, 2019
Campaign Number:
19V709000
Component:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence Summary:
The detached trim can become a road hazard, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

2020 MERCEDES-BENZ GLS450

Report Date:
August 12, 2019
Campaign Number:
19V587000
Component:
EQUIPMENT:APPLIANCE:AIR CONDITIONER

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Consequence Summary:
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.