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2020 MERCEDES-BENZ GLE350

Report Date:
October 09, 2020
Campaign Number:
20V627000
Component:
POWER TRAIN:DRIVELINE:DRIVESHAFT

Summary:
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

Consequence Summary:
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the drive shaft, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLE350

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
ELECTRICAL SYSTEM:WIRING

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLE350

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
EXTERIOR LIGHTING:HEADLIGHTS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLE350

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLE350

Report Date:
October 09, 2020
Campaign Number:
20V626000
Component:
STEERING:ELECTRIC POWER ASSIST SYSTEM

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Consequence Summary:
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall is expected to begin December 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2020 MERCEDES-BENZ GLE350

Report Date:
July 24, 2020
Campaign Number:
20V430000
Component:
SEATS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.

Consequence Summary:
If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.

Corrective Summary:
MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.

2020 MERCEDES-BENZ GLE350

Report Date:
April 22, 2020
Campaign Number:
20V226000
Component:
ELECTRICAL SYSTEM:WIRING

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

Consequence Summary:
Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

2020 MERCEDES-BENZ GLE350

Report Date:
April 22, 2020
Campaign Number:
20V226000
Component:
AIR BAGS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

Consequence Summary:
Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

2020 MERCEDES-BENZ GLE350

Report Date:
March 20, 2020
Campaign Number:
20V172000
Component:
STRUCTURE:FRAME AND MEMBERS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

Consequence Summary:
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

2020 MERCEDES-BENZ GLE350

Report Date:
February 14, 2020
Campaign Number:
20V089000
Component:
ELECTRICAL SYSTEM: INSTRUMENT PANEL

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence Summary:
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

2020 MERCEDES-BENZ GLE350

Report Date:
October 04, 2019
Campaign Number:
19V709000
Component:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence Summary:
The detached trim can become a road hazard, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

2020 MERCEDES-BENZ GLE350

Report Date:
September 09, 2019
Campaign Number:
19V648000
Component:
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence Summary:
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Corrective Summary:
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

2020 MERCEDES-BENZ GLE350

Report Date:
August 12, 2019
Campaign Number:
19V587000
Component:
EQUIPMENT:APPLIANCE:AIR CONDITIONER

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Consequence Summary:
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Corrective Summary:
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

2020 MERCEDES-BENZ GLE350

Report Date:
August 02, 2019
Campaign Number:
19V572000
Component:
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.

Consequence Summary:
A fuel leak in the presence of an ignition source increases the risk of a fire.

Corrective Summary:
MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.

2020 MERCEDES-BENZ GLE350

Report Date:
July 19, 2019
Campaign Number:
19V540000
Component:
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Consequence Summary:
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Corrective Summary:
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

2020 MERCEDES-BENZ GLE350

Report Date:
June 14, 2019
Campaign Number:
19V459000
Component:
STRUCTURE

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.

Consequence Summary:
Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.

Corrective Summary:
MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.

2020 MERCEDES-BENZ GLE350

Report Date:
June 14, 2019
Campaign Number:
19V458000
Component:
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.

Consequence Summary:
An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.

Corrective Summary:
MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.