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Headquarter Toyota

5895 NW 167th St, Hialeah, FL 33015

Address: 5895 NW 167th St, Hialeah, FL 33015

Whether selling our product, our company or ourselves, all associates are responsible for creating an exceptional customer experience. You are always Headquarter Toyota! Inside and outside of the workplace, be a positive ambassador. Make a professional first impression through your appearance, language and behavior. Associates are given the opportunity to learn and grow and are required to complete all assigned training applicable to their position. It is the duty of every associate to maintain a clean and safe work environment. Supporting and achieving company goals are the responsibility of all associates. Never lose a customer. Associates are empowered to handle customer problems with courteous and prompt resolutions. Associates are expected to be involved in all aspects of our customer's needs. They also should engage customers and each other with smiles and eye contact. Each associate is responsible for identifying areas for continuous improvement. Our success relies on teamwork, cooperation and engagement in an enjoyable work environment. At Headquarter Toyota, there is nothing more important than providing the very best possible customer service. It's simple: we are here for our customers because we know without them, we would not have jobs! In fact, the practice of offering excellent customer service at Headquarter Toyota is so paramount that we worked with The Ritz-Carlton Leadership Center to develop our own culture of service excellence. The training of our employees is based on the business practices of The Ritz-Carlton, an organization known for its legendary service, and we are proud to serve our customers with these very same ideals.

Dealer Rating & Review

  • Overall Satisfaction
  • Price
  • Inventory
  • Customer Service
Angel S.

"Either they cant read, or the object is to get you in the door and waste your time."


  • Overall Satisfaction
  • Price
  • Inventory
  • Customer Service
Neil T.

"this guy lied twice in one response to questions....did not buy"


Sales Hours
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Service Hours
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