"I was very unsatisfied with the whole experience. I feel I could made a better deal without a trade in or the friends and family deal. A fellow employ of mine purchased the same vihicle as I was looking at and paid a lot less than I was offered. From the same dealership. That is why I went to this dealer. Don't you realize that people talk to each other about things like this. I know one thing I won't return to this dealership. "