"I got a great price on my vehicle unfortunately I began to have troubles with my trade just prior to closing the deal. The used car manager worked with me so I could make the trade and get my newer car I appreciate that. The used car manager could have been more effective had he communicated more effectively with his salesmen and business department. When it came time for me to sign the paperwork the people in the business office weren't aware of the deal that the used car manager and I had come to that was unfortunate and time consuming. I love my 2011 Avalanche."