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2010 AUDI Q7

Report Date:
November 19, 2018
Campaign Number:
18V818000
Component:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence Summary:
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Summary:
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall is expected to begin December 31, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

2010 AUDI Q7

Report Date:
September 13, 2016
Campaign Number:
16V660000
Component:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence Summary:
A fuel leak in the presence of an ignition source increases the risk of a fire.

Corrective Summary:
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.