Getting firsthand information from an actual car owner is one sure way to get an idea of car performance once it leaves the lot. Autobytel features real consumer reviews that give the unbiased experience of a car.
Cons: mileage, turning radius
Advice: The dealer knows there are problems, but not helpful. Be prepared to fight for everything.When I went shopping for a new car, I was immediately drawn to the Saturn Vue Hybrid because of the posted EPA mileage rating on the sticker (for an SUV, and as opposed to the standard VUE) and the environmental aspects. On the test drive I was thrilled at how comfortably it fit me (I'm 5'1'), and how easily it drove. I thought I had found the perfect car for me. I was wrong. The day after I drove it off the lot, I was into the fourth hour of a road trip when the check engine and air bag lights went on. OnStar told me I should not drive it as the air bags were inoperative. My Vue experience has been downhill from there. No matter how carefully (ECO light on much of the time), I drive, coast, accelerate, etc., my mileage averages 23 City/25 Hwy. Service said it was an oxygen sensor, and they replaced it, but it hasn't made a bit of difference: there has been no improvement in the mileage. I had problems with the cruise control. The shop says they fixed it. I hope so. And there are continuing 'issues' with acceleration. The throttle intermittently sticks, and the car won't upshift. The ignition switch is very sticky. The key sometimes gets completely stuck; other times it just doesn't turn well. I was told that's just the way they make the Vue and to get used to it. Not an easy thing to do when one has joint problems in her hands. My husband went to the shop today and showed them the metal filings on the plastic around the key switch from grinding the key in the switch, and they finally (and very reluctantly) agreed to replace the key switch. And the parking brake does not always unlock the doors. I was told to 'slam' the shifter into the 'park' position. That's the way to 'fix' the problem? Again, not something easy when dealing with sore joints. And certainly not expected in a brand new car. At least, not any new car I have ever owned. Of course, I've never previously owned a Saturn. I've never had such a feeling of doom about any new car I've purchased, as I have about this car. I've only owned it for two months. If it has these problems now, I can't help but wonder what's waiting down the road.... It's really a shame, because I was very excited to own this hybrid SUV. Now, however, I couldn't, in good conscience, recommend it to anyone.
Pros: Very good gas efficiency
Cons: Only 5 passanger capacity
Advice: Check it out for yourselfThe test drive was the deciding factor in choice of this car. I was supprised by its acceleration and handeling characteristics.