Getting firsthand information from an actual car owner is one sure way to get an idea of car performance once it leaves the lot. Autobytel features real consumer reviews that give the unbiased experience of a car.
Pros: The interior.
Cons: Transmition problems which have not been corrected by Mercedes.
Advice: Do not purchase until hatch problems and transmition problems are resolved by MB.Drove great initially. Then the hatch locking mechanism malfunctioned. Three weeks later earlier I had taken it in to the dealership for another reason and they corrected a different problem authorized by the manufacturer. Then the hatch malfunctioned. It would not unlock. Parts were replaced. Now the transmission problem exists on these models. Mercedes is aware of the problem but have been unable to correct. I was told at first it was a part in the transmition. The dealership called later and said that replacing the parts are not resolving the problem. They said Mercedes not believes it is a computer problem. That was over a month ago. I am still waiting for the dealership to get the computer disc in to hopefully resolve the issue. At this point, I have little faith in Mercedes vehicles, especially since my neighbor, too, purchased an identical model and has experienced similar difficulties.
Pros: Styling and performance
Cons: Transmission problems
Advice: Don't buy one !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!This is my 2nd ML. Previously I owned a 2002 ML320. This ML 500 has presented us with numerous problems that should not appear in any car let alone a $60,000 ML500. At 17,000 mile, we have the benefit of a 3rd transmission. The Dealer service is fantastic. However, we have had to endure situations that should not be viasable on any car. MBZ/USA takes the position of 'So What'it is covered by the warranty. Lemon Laws were created for these exact situations.
Pros: Design and comfort
Cons: Navigation System
Advice: If navigation is importantI have owned the ML500 for 2 months and 3000 miles. The fit and finish are excellent and it accelerates great. It disappoints in 3 areas: 1. the navigation system is so bad you must constantly refer to a paper map to find a location. It sends me south when I should go north and takes odd routes, even with the 8/06 DVD. 2. The 7 speed transmission is not smooth at low speeds and shifts too frequently. My service advisor said it will 'learn' my driving techniques, but my wife and I have different driving styles. 3. Finally, the low beam driver side headlight with the optional headlight package seem to project a black wall which I feel is dangerous at highway speeds. My service advisor said that the headlight aim is the MB spec.
Pros: The power (when it doesn't decellerate)
Cons: All the problems and the lack of support from MB
Advice: Take this review very seriously so you don't end up like us.Be careful when looking at this vehicle. This was our first MB, and we are very unhappy with this vehicle. It's comfortable and a beautiful car. But, we have had nothing but problems with it. We have had it 2 months and it's been in the shop for half the time. Steering wheel problems (3 times), dash noise (once), door noise (once), deceleration when you step on the gas pedal (twice). I have had no support from MB in regards to trading this vehicle in. It's almost like their turning their backs to us. This will most likely be the last MB that we purchase. BMW here we come!
Pros: Looks, handling, interior , its all good!
Cons: 19's a bit skinny. Tires could have been wider.
Advice: Drive this car!! Also ask for Bob Lasagne at MB of Larchmont NY, Tell him I sent you!Make no mistake about it. Mercedes Benz has finally got it right with the new ML500. I just recently purchase this 2006 car in black with the AMG appearnce package. Interior - Looks sharp, nice lines and with the AMG pack it gives the car a distinctive look. For those amatuer car reviewers who compares this vehicle to the Lexus this is just a poor attempt at conspiring to put MB down again. Interior - Well laid out instruments, great soundsystem, roomy and very quiet. Performance - The V8 does this car very well. Smooth, silky and potent. This is a great car and in my opinion will beat anything in its class.