Getting firsthand information from an actual car owner is one sure way to get an idea of car performance once it leaves the lot. Autobytel features real consumer reviews that give the unbiased experience of a car.
Great car, but some quality, refinement and dealer
Pros: Car still looks great, mostly reliable, great engine/transmission synergy, good power, decent fuel economy
Cons: Some refinement, poor OEM brakes, questionable radio reliability (battery draw), early poor experience with dealer (new dealer resolved this issue)I have the G35 Sport with all options (Nav, Bose, leather). Garnet fire with black interior. Specifically chose the 1st gen (for the external trunk release.) At 75K miles now. From the driver's point of view, the car is great. From the passenger's point of view, the ride is very stiff--you'll feel everything on the road. No doubt this is from the sport suspension. Engine and transmission mate together very well--very seamless. I felt the steering isn't as linear--heavier than it should be. Most people have already mentioned about the cheap interior--the 'plastic' aluminum center console, etc. But it all held up very well over the past 8 years. Some vinyl came loose from the doors--glued them back, and nobody would know. Dash door (where the navigation DVD goes) is a bit warped from summers in the sun, but the leather still looks great. There's also a few refinement issues. Leave a door open with the interior lights on, and the auto-shut off kicks in so the battery doesn't die. But if you accidentally press the key fob to open the trunk, it is barely noticeable open, and leave the trunk light on enough, the battery will die. Some navigation warning messages (say if the fuel is low) is poorly translated in English--an obvious afterthought. There are sharp edges on the bottom of the driver and passenger seat--my wife's dress has gotten caught on it (the leather doesn't quite tuck neatly along the bottom of the seats). A/C fan can also be very loud at its highest setting. The paint is somewhat fragile, but using clay and bi-annual waxing has restored the finish. The headlights turn yellow quickly from UV, but using headlight polish restores them to new--if done early enough. The car's worst issue is the OEM brakes. Never got more than 15K miles on the pads--even with freeway driving. And the brake dust was terrible! The rears wear out much worse than the fronts (due to the traction, anti-slip, ABS, controls. After the free replacements ran out I chose aftermarket--Powerslot rotors and Hawk pads. Night and day difference. Wheels are mostly clean from brake dust for weeks, and after 30K miles on the aftermarket pads/rotors, I'm still at 80% brake life on the pads. Car has been mostly reliable, but in 2008 I had the worst electrical problem--couldn't figure it out for most of the year. Car would not restart after 3 days of non-use. Didn't notice the slight electrical drain, as the car was mostly driven every day. Replaced the battery--and replaced it again under warranty. Kept blaming the battery. Truly frustrating as we had no idea why the car won't start after 3 days. The drain was so little that only another dealer's more sophisticated equipment found out the draw was from the radio! A capacitor on the motherboard on the radio would short, causing the open circuit and draw. Would have loved to ashcan the radio with a newer radio (and get at least CD-RW readability or iPod integration), but I would have to mutilate the clean dash, plus the radio is tied too closely to navigation and HVAC controls. So I chose the OEM replacement option. The swapout on the motherboard isnt cheap. Ah the dealer. Several bad dealer service experiences (and the radio incident) were enough to make me want to sell the car. But after I switched from the Stevens Creek dealer to the one in East San Jose (withholding names of dealers), it was a world of difference. Restored my faith with Infiniti--this was the way it should have been. Service pricing is fairly reasonable (just learn to say no to extras).
Best for the money
Pros: High Tech, Driver Assist Package
Cons: The shift patternHaving owned a BMW 5 Series, an 06 and 07 M35, and most recently an 09 CTS, the M37 is the best of the lot. None of the current competition can match it's combination of performance, technology and reliability.
Refined and sporty luxury crossover SUV
Pros: Around-view monitor
Cons: Road noiseAs the institutional reviews note, this car is powerful, sleek, refined, technologically competitive, and a reasonable price within its segment. But what sold me on this car, surprisingly, was the around-view monitor. It makes parking in any direction very easy, whether pulling forward, around a tight corner, backwards, or parallel. The simulated view displays a camera angle from ABOVE your vehicle, so you can see exactly where your tires line up with the painted lines or curb, and how close your bumpers are to obstacles. Even with that clear imagine, the car warns you if it thinks you're about to hit anything while parking. As for any problems, one important note is that you need to have your dealership apply the software patch in Service Campaign Bulletin ITB10-031 (from July 9, 2010) before the glitchy nav system and tenuous iPod/iPhone integration actually works properly. Regarding performance, this car is far too noisy on the highway at 60mph+ speeds, and you really feel the larger bumps and dips in California freeways at 65mph+ (and that's with the non-Sport Package model...don't even bother with the FX50S if you want an even remotely comfortable ride while driving.) Also, adjusting side mirrors is difficult because the buttons are completely out of reach when sitting back against your seat...D'oh! But overall this vehicle has really hit the mark. Now if only the FX50 had the interior stylings of the M56...! (NOTE: exterior color Malbec Black and an automatic liftgate are available on the 2011 model, but not on the 2010 or earlier.)
Our best vehicule ever for the money
Pros: the 11 speaker Bose system & GPS & Blue tooth
Cons: Nothing.We purchased the Journey 2 wheel drive. What a pleasent vehicule to drive.It is powerful, quiet, elegant. You get a lot of options for the money. Their service is also 5 star. We are very very happy with this car. We had a Honda CRV EX all bells and whistles. The car is very reliable but the ride is very bumpy and hard on gas.Between both cars we're talking night and day.
Pros: Appearance, NAV and interior
Cons: Gas mileage could be improvedThis is a great car. The base car is fairly equiped and with two additional packages you have a fully loaded car for a reasonable price. NAV and interior are best in class. With close to 300 hp, this car has zip!
Pros: quality...no mechanical problems at all.Very happy w/Infinity