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Nissan Xterra Review

Customer Test Drive
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 2005 Nissan Xterra SE Back to Nissan Xterra Reviews 
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 Ratings  

 Overall:
 Comfort:
 Performance:
 Quality:
 Appearance:

 Comments

 Favorite feature:

Rapid acceleration from stop. Car takes off!

 Least favorite feature:

Plastic parts, interior, and exterior scratch easily

 Advice to buyer:

Do not buy any car from Nissan, not a customer focused company

 Detailed review:

Purchased car new. Roof rack has already rusted, plastic oxidizing (use no chemicals or car wash on car). Car has been in for engine repair twice for same problem, all 4 brakes needed warranty replacement, broken rear sensor. Nissan customer service very poor. Taking little or no interest in my customer experience. Every call begins with Consumer Affaris pretending to have no idea what I am talking about or requested. Nissan damaged my car during said repairs and refusing replacement. If your requires no work your probably ok, but heaven help you if it does. I will never buy a Nissan again. Customer service could care less about the quality of the service or repairs done. My car only has 20k miles on it. Would not cover rental car for three day engine repair due to bad parts - again warranty repair. This company has treated me horribly, and it is ridiculous that it has had to be in the shop as much as it has, and then they damaged the car.

 Also considered:

2006 Toyota RAV4
2006 Honda CR-V
2006 Subaru Outback

 Vehicle purchased:

2005 Nissan Xterra

 About This Reviewer...

 Location:

Belmont, California

 Other vehicles owned:

None

 Review submitted:

August 24, 2007


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