"This dealership was the first to respond to our internet request for a quote. The same sales rep who e-mailed us then contacted us by phone and couldn't have been nicer to deal with. Although inventories of most local dealers were sparse for the model/color we wanted, Toyota of Lake City had it available. We are looking forward to dealing with them in the future for service and/or additional vehicles."
"We strongly prefer an auto dealership that has a "no-commission--anyone-can-help-equally" process--and a "one-price for everyone" process. We dislike the "let me talk to my sales manager regarding how to best lower the price" philosophy. Toyota of Lake City works in the latter way and we found it uncomfortable from a customer perspective even though we bought a car there. However, the service staff was excellent in helping, the salesman was polite and respectful and they found a way to meet our requirements. We will continue to work with them for service--but would much, much rather have had a different type of sales philosophy to work with. We will continue to take our car there for service. We might or might not choose to work with them to buy another car because of our dislike for the usual car-buying pressure of their sales philosophy."