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Sterling McCall Lexus

10422 Southwest Fwy
Houston, TX 77074

Consumer Reviews & Ratings

  • Overall Satisfaction
  • Price
  • Inventory
  • Customer Service
michael k.

"I’m not sure if Sterling McCall Lexus Houston intentionally lies, or if the staff is just under-trained and misinformed. I leased a Lexus GX 460, and the finance office offered to sell me a tire replacement warranty. I specifically queried the finance manager to make sure this was a REPLACEMENT ONLY warranty, like the tire warranty I had on my previous BMW, and not a ``repair or replacement'' warranty. The price for the Lexus warranty was $2099.00, so it would certainly not be worth the money if the warranty was not replacement only (you can get ``repair or replacement'' warranties at most large tire stores, like Discount Tire, and the price is usually no more than $30.00 per tire). Unfortunately, I trusted the word of the finance manager, thinking that this is a high-end dealer and they would not have deceptive sales tactics. Wrong!!! Now Sterling McCall Lexus Houston says that the warranty I purchased is ``repair or replacement.'' Sterling McCall Lexus Houston was unwilli"


  • Overall Satisfaction
  • Price
  • Inventory
  • Customer Service
Renee A.

"I received great service from the dealership."


  • Overall Satisfaction
  • Price
  • Inventory
  • Customer Service
Randy A.

"I never received a response to my price request."