"Our salesman Rich Glawe was fantastic!!!! He worked out what we needed, and was a very patient man. I have only driven the car one time due to the weather, but everyone else that has driven it really likes it. My family in Florida has 2 CR-V's. When the weather gets warmer, I will learn how to "do" all the fun things. The "bluetooth" is hooked up, but that is about all. Thank you for all the kind courtesy we found at Napleton. By the way, that was the only place we looked. We are very pleased. Thank you"