Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel cap flange on the affected vehicles may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Audi will notify owners, and dealers will clean the pump flange and install a butyl rubber band to protect the pump, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
2008 AUDI Q7
August 01, 2007
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.